Ashish and Ranu Surana, a husband and wife team and co-owners of Go Pure Ice Cream (“Go Pure”), had managed to turn their passion for developing and selling fruit-based ice cream into a successful business. Having crossed the milestone figure of INR 10 million in sales with their network of 20 franchisees, mostly in Tier 2 and 3 cities, they dreamed of taking the Go Pure brand to the national level, which would require them to launch in metro and .....more

Teaching note for product W36155.

Surana & Surana International Attorneys (S&S) is a multispecialty law firm. Since its inception in 1971, it had declined to serve clients who were in the industries of meat, tobacco, alcohol, and gambling (M-TAG). In early March 2023, a large opportunity arose from a world leader in the alcohol business. Sanjay Mehta, Head of Business Development, met Vinod Surana, CEO and Partner at S&S, to convince him about bringing change to its deep-rooted .....more

Teaching note for product W34839.

One Pot, One Shot (OPOS) was a revolutionary cooking technique developed by B Ramakrishnan, known affectionately as Ramki, in 2015 and subsequently validated by people from various countries. In its initial two years, OPOS had remained confined to a close group of followers on Facebook. Ramki was keen to build up the OPOS business among its followers. Having established a private limited company in July 2019 to meet the legal requirements of doing .....more

Teaching note for product W24785.

Teaching Note for product 9B16A025.

In June 2015, the Indian food regulatory body, the Food Safety and Standards Authority of India, declared Nestle’s brand of noodles, Maggi, unsafe for human consumption. Tested samples showed excess levels of lead and added monosodium glutamate. To retain the trust of consumers, Nestle recalled Maggi from all store shelves in the country. Management was then grappling with an improved re-positioning strategy to help Nestle retain its considerable .....more

Teaching note for product 9B16A004.

In March 2015, the founder and chief executive officer of Nyassa Retail Private Limited — a manufacturer of premium natural and luxury bath and body products based in Mumbai — was contemplating how to ensure the company’s future growth. Product acceptance had been phenomenal, allowing the company to build up a reasonable market share, with healthy profit margins. Although Nyassa had experimented with franchising as a quick way to gain a foothold in .....more