| Blackshop Restaurant |
| 作者姓名：John S. Haywood-Farmer; Karim Moolani;Michelle Peng |
| 商品類型：Case (Field) | 商品編號：9B09D001 |
| 出版日期：2009/07/01 | 內容長度：14 頁 |
In April 2008, the owners of the Cambridge, Ontario-based Cerny Hospitality Group (CHG) were considering the purchase and implementation of OpenTable's reservation management software in three of their restaurants, including the Blackshop Restaurant. It was thought that the software could aid in more effectively managing customer demand due to its ability to allow on-line reservations and its data-gathering capability, an improvement over its .....more
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| Blackshop Restaurant - Teaching Note |
| 作者姓名：John S. Haywood-Farmer; Karim Moolani;Michelle Peng |
| 商品類型： | 商品編號：8B09D01 |
| 出版日期：2009/02/25 | 內容長度：6 頁 |
Teaching note for product 9B09D001.
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