In January 2024, an account manager at Devos National Bank was reviewing a request for a $35,000 long-term loan and a $20,000 working capital loan for Malibu Restaurant, a diner located in Centralia, Ontario. The funds were needed to build an outdoor patio for the diner, which would improve its capacity and further bolster the community atmosphere that the owner had curated. While the owner was extremely driven, the account manager was hesitant to .....more

Teaching note for product W42608.

Rillea Technologies (Rillea) was a software-as-a-service provider for the chemical safety and compliance industry whose main product was SDS RiskAssist, a software package for managing electronic versions of the safety data sheets required by companies and organizations whose employees need to handle potentially dangerous chemicals. In January 2022, Lisa and Rob Hallsworth, Rillea’s co-founders, set themselves the goal of maximizing their company’s .....more

Teaching note for product W39705.