The owner of Jeffries Hardwood Flooring is examining whether his current production set-up can handle an increase in output. He will have to evaluate his operation: examine the production process and identify it appropriately; given data, calculate the capacities of each workstation; identify the capacity/production constraints and bottlenecks; and make recommendations. This exercise should be used after an introduction to process identification and .....more

Teaching note for product 9A98A015.

Teaching note for product 9A98D010.

In early January 1998, the co-owners/photographers of Off Broadway Photography, were reviewing the company's year-end financial statements. Although profit levels were up from last year, sales were down. To improve both their sales and profit levels, the partners were considering three options; purchasing bulk film, outsourcing black and white film development, and changing the proof format. Students need to assess the company's current customer .....more

Omega Paw is a small, entrepreneurial and successful company ($1 million in sales in the first year) which needs to position itself as a major player in the pet industry. Omega has developed and has begun to market many pet products, among them the Self-Cleaning Litter Box, and is faced with the challenge of where, how and through whom the next stage of its growth strategy will take place. Students must examine the typical consumers, trade channels .....more

Teaching note for product 9A98D016.