Teaching note for product 9B02E006.

Meyers Norris Penny is one of the leading chartered accountancy and business advisory firms in Canada. The vice-president of technology must decide whether to replace the company's practice management system or continue to upgrade the system as needs arise. The system has performed well, has stable hardware and software and staff are familiar and satisfied with using the system, however, he must consider the company's need to be innovative .....more

After spending many months developing and testing a new tracking and reporting program called CDXP, an end-user with the Department of Agriculture's Food Production and Inspection Branch in Alberta, Canada, must decide on an action plan to convince his superiors at Agriculture Canada, the Corporate Information Systems group and poultry processors to adopt this program. Though the program provides for more timely and accurate reporting of poultry .....more