In February 2025, a data scientist at Unity Health Toronto (UHT) faced a pressing challenge central to the hospital’s operational efficiency and financial stability. Tasked by the vice president of data science and advanced analytics, and the interprofessional resource team, the data scientist was charged with proposing an optimal size and skill mix for the nursing team at UHT’s St. Michael’s Hospital for the upcoming fiscal year (April 2025–March .....more

Teaching note for product W43407.

Spreadsheet to accompany product W43407.

Instructor Spreadsheet to accompany product W43408.

Teaching note for product W26084.

The note provides a qualitative and quantitative overview of the North American airline and airport industries with data covering 2016 to 2020. Specifically, the data covers five airlines—American Airlines Group Inc., Delta Air Lines Inc., Southwest Airlines Co., United Airlines Holdings Inc., Air Canada, and WestJet Airlines Ltd.—and five airports—New York’s LaGuardia, Los Angeles International, Chicago’s O’Hare International, Toronto Pearson International, .....more

Student Spreadsheet to accompany product W26084.

Teaching note for product 9B21E002.

In 2016, a summer intern at Bombay Hospital Indore, in India, was tasked with evaluating the hospital’s patient discharge process. Two types of insured patients required different discharge processes for the payment of outstanding balances. The intern needed to map the respective processes and project the outcomes of (1) moving from the current two parallel systems to one centralized, or pooled, system; and (2) adding a third staff member to process .....more

Student Spreadsheet to accompany product 9B20E014.