Clayton Caswell faced a growing challenge in his role at iQmetrix Software Development Corp (iQmetrix). The culture at the organization was a point of pride—a unique, personal environment built through in-person interactions, both formal and informal, that made employees feel deeply connected and invested. But by April 2024, in the aftermath of the pandemic, everything had changed. The entire workforce had shifted to remote work and half the employees .....more

Teaching note for product W43749