This case examines the experience of Ingenio Carmelita SA, a Colombian family-owned agro-industrial company, which embarked on an institutional transformation process to overcome a severe financial crisis in 2022. The case unfolds based on the reflections of the newly appointed general manager, who must balance pressures from members of the board of directors and upper management to deliver short-term financial results with his belief that stronger .....more

Teaching note for product W47888.

Rappi Inc. (Rappi) was an on-demand delivery mobile application (app) that allowed users in Latin America to shop online for groceries, meals, and other products and have these delivered to them. It also provided various other services, such as cash withdrawals and dog walking. Rappi was founded in 2015, and in less than five years, it had evolved from operating in improvised headquarters in a parking lot in Bogota to becoming a member of an exclusive .....more

Rappi Inc. (Rappi) was an on-demand delivery mobile application (app) that allowed users in Latin America to shop online for groceries, meals, and other products and have these delivered to them. It also provided various other services, such as cash withdrawals and dog walking. Rappi was founded in 2015, and in less than five years, it had evolved from operating in improvised headquarters in a parking lot in Bogota to becoming a member of an exclusive .....more

Teaching note for product W25235.