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AI at Scale: PepsiCo's Balancing Act of Growth, Efficiency, and Governance

Sheri Lambert, Amy Lavin, Bora Ozkan

商品編號:W48500
出版日期:2026/04/14
再版日期:
商品來源:
商品主題:General Management/Strategy; Strategy
商品類型:Case (Pub Mat)
涵蓋議題:AI;governance;cloud foundation;risk assessment;CPG;generative AI;value marketing
難易度:4 - Undergraduate/MBA
內容長度:15 頁
地域:United States
產業:Accommodation & Food Services
事件年度:2025

This case explores PepsiCo’s enterprise-wide artificial intelligence (AI) transformation, highlighting how the company built a strong digital foundation and scaled AI across marketing, supply chain, finance, and governance. Beginning with a global cloud and data modernization effort, PepsiCo established the infrastructure and governance needed to treat data as a strategic asset. It then applied AI to drive consumer insights (via Pepviz?), hyper-personalized marketing, supply chain automation, and predictive analytics. The case also examines the financial trade-offs between CapEx-heavy automation and OpEx-driven generative AI initiatives, as well as the strategic and ethical challenges of deploying AI responsibly at scale.

教學手冊:AI at Scale: PepsiCo's Balancing Act of Growth, Efficiency, and Governance - Teaching Note
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