In 2023, the chief innovation officer of the City of Boston, in the US state of Massachusetts, was trying to determine the best approach for the integration of generative artificial intelligence (GAI) into the city’s workflows. Based on his research findings on GAI, he was preparing to advise the City of Boston’s mayor, a progressive leader who was focused on innovation and equity. As part of his presentation to the mayor, the chief innovation officer had to consider the principles that guided GAI adoption, potential pilot projects, and the broader societal implications.
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