Management of the project included determining capacity requirements, construction management, and records management. During its planning and construction, the nature of the Gautrain Project generated significant stakeholder interest from both supporters and those in opposition. For this reason, a holistic approach towards communication and stakeholder management was established. Given the ever-changing environment in which Gautrain operates, the purpose of Gautrain’s integrated communication strategies was always to be proactive in managing and engaging its multiple—and highly complex—stakeholder groups.
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