Nestle SA (Nestle), as a multinational company, engaged strategically with societal issues at the local level and had tasked Nestle East and Southern Africa Region (ESAR) with evaluating its shared value initiatives. Nestle ESAR’s chairperson and managing director had to determine whether to take forward one of the of the organization’s strategic initiatives, the Makhoba Trust initiative. The managing director believed the model that he and the team had created through the work developing the Makhoba Trust initiative could be a sustainable framework for future Nestle stakeholder collaboration. He was keen to share the progress with the global leadership team, but he knew hard questions would be asked. Was the project a successful shared value partnership and therefore worthy of more investment? Any decisions would have widespread implications for the company and the community of 1,400 rural households and 7,000 people.
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