Fine Coating Inc. provides coating services such as phosphate, powder and electrostatic coating to automobile parts manufacturers. Major customers of Fine Coating Inc. are urging the president of the company to implement Electronic Data Interchange to reduce their costs while Fine Coating Inc.'s cost of operations have been increasing. The president needs to identify strategic and operational information systems in response to various organizational, market and environmental pressures. In addition to justifying the investment he needs to determine the source for systems development and an approach to managing the development project.
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