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XiamenAir in 2014: The Dreamliner Decision
作者姓名:W. Glenn Rowe; Xiaomei Guo
商品類型:Case (Field)商品編號:9B14M054
出版日期:2014/05/13內容長度:19 頁

In spring 2014, XiamenAir is the most profitable of the five largest airlines in China. With bases in Xiamen, Fuzhou and Hangzhou, its flight network covers major cities in China with international service to Macao, Taiwan, Hong Kong and other Southeast Asian countries. The company prides itself on its differentiation strategy: customer service, building a brand and reputation that its customers trust and providing a service for which its customers .....more

XiamenAir in 2014: The Dreamliner Decision - Teaching Note
作者姓名:W. Glenn Rowe; Xiaomei Guo; Nicole Davey Makris
商品類型:商品編號:8B14M054
出版日期:2014/05/06內容長度:10 頁

Teaching note for product 9B14M054.