| Guelph General Hospital - Teaching Note |
| 作者姓名：Michael J. Rouse; Justin Cottrell;Abhinay Sathya;Austin Allison;Daniel Korsunsky;Scott Anders McGillis;Moneca Nicols |
| 商品類型： | 商品編號：8B16M038 |
| 出版日期：2016/03/29 | 內容長度：7 頁 |
Teaching note for product 9B16M038.
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| Guelph General Hospital |
| 作者姓名：Michael J. Rouse; Justin Cottrell;Abhinay Sathya;Austin Allison;Daniel Korsunsky;Scott Anders McGillis;Moneca Nicols; |
| 商品類型：Case (Field) | 商品編號：9B16M038 |
| 出版日期：2016/03/29 | 內容長度：8 頁 |
In November 2010, the senior director of Inpatient Services at Guelph General Hospital, which was situated in a small city in Southwestern Ontario, Canada, was facing questions about the implementation of the Process Improvement Program, part of a province-wide pilot project. Beginning in October 2009, the program had been tested at the hospital to deal with a deteriorating organizational culture and poor performance reviews. Guelph General Hospital .....more
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