Teaching note for product W47278.

In early 2025, the Delhi, India non-profit organization Goonj was facing a steep increase in the inflow of contributed materials and expectations from donors, which was adding pressure on its long-standing decentralized logistics model. For over two decades, Goonj had relied on a wide network of regional hubs, volunteers, and community partners to collect, sort, and distribute materials in ways that preserved dignity and supported local ownership. .....more

<p align="justify">In 2024, Mario H. C. Schmidt, managing director of Lingel Windows and Doors Technologies Pvt. Ltd. (Lingel India), faced a critical decision about the future direction of the company. Lingel India, known for its premium customized windows and doors, was grappling with increasing competition from rivals that offered mass-produced, standardized fenestration solutions at lower prices. As the company’s manufacturing .....more

Teaching note for product W43411.

Teaching note for product 9B17M171.

Manpreet Singh, chief executive officer of the Bosch multi-brand car service provider Motorcafe, wanted to scale up his business, which he established in 2010 in Mohali, India. The multi-brand car service sector promised huge market potential for Singh, but he faced some challenges: Bosch had failed to provide the expected support; the brand was being diluted by poor services offered by other service providers in neighbouring areas; competition from .....more