| Guardian Lifecare: Customer Centricity as a Value Proposition - Teaching Note |
| 作者姓名：Swarup Kumar Dutta; Rojers P. Joseph |
| 商品類型： | 商品編號：8B17A028 |
| 出版日期：2017/05/18 | 內容長度：9 頁 |
Teaching note for product 9B17A028.
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| Guardian Lifecare: Customer Centricity as a Value Proposition |
| 作者姓名：Swarup Kumar Dutta; Rojers P. Joseph; |
| 商品類型：Case (Field) | 商品編號：9B17A028 |
| 出版日期：2017/05/18 | 內容長度：12 頁 |
In December 2014, Guardian Lifecare Private Limited (Guardian), a pharmacy retail chain in India, was looking for ways to maintain its high growth in India’s emerging market. Riding a surge of growth in organized retailing, Guardian had become the second-largest player in the Indian pharmaceutical retail market within a decade of its launch. This market had been plagued by several structural weaknesses such as widespread sales of spurious and substandard .....more
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| Digital Publishing: Pothi.com - Teaching Note |
| 作者姓名：Rojers P. Joseph; Shishir K. Jha |
| 商品類型： | 商品編號：8B12M037 |
| 出版日期：2012/06/27 | 內容長度：8 頁 |
Teaching note for 9B12M037
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| Digital Publishing: Pothi.com |
| 作者姓名：Rojers P. Joseph; Shishir K. Jha |
| 商品類型：Case (Field) | 商品編號：9B12M037 |
| 出版日期：2012/06/27 | 內容長度：16 頁 |
Pothi.com was a start-up publishing platform that offered print-on-demand (POD) self-publishing services for customers in the Indian market. In 2008, Pothi was launched during a digital transformation that gripped the worldwide publishing industry. Though Pothi had made steady progress in the two years it had been operating as a POD platform, the future remained uncertain, given that POD was a fairly new concept in India and that the country’s publishing .....more
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