The director of total quality at Eli Lilly Canada Inc. expressed his concern regarding the future of the quality effort within the firm. Despite intensive training of almost everyone and metrics indicating comprehension of the materials by the participants, there are still a few visible sustaining bridges between the quality training efforts and the everyday real work. He was uncertain of what he should do next to move ahead.

Kameron Mills is building a plant and must decide which activities to crash and how to schedule its workers. This exercise provides a demonstration of critical path methodology.