| Nokia India: Battery Recall Logistics |
| 作者姓名：Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali Malvankar |
| 商品類型：Case (Field) | 商品編號：9B11D003 |
| 出版日期：2011/06/22 | 內容長度：13 頁 |
This case presents the challenge faced by Nokia India in 2007. Nokia had built a strong brand reputation over a ten-year period and was a market leader in Indian mobile devices. India, incidentally, was also Nokia’s second-largest market, next only to China. Suddenly, what corporate headquarters considered a routine product advisory for a defective battery resulted in panic in customers after the Indian media widely publicized the potential dangers .....more
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| Nokia India: Battery Recall Logistics - Teaching Note |
| 作者姓名：Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali Malvankar |
| 商品類型： | 商品編號：8B11D003 |
| 出版日期：2011/06/17 | 內容長度：11 頁 |
Teaching note for product 9B11D003.
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| Nokia India: Battery Recall Logistics - PowerPoint Presentation |
| 作者姓名：Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali Malvankar |
| 商品類型： | 商品編號：5B11D003 |
| 出版日期：2011/05/25 | 內容長度：673 頁 |
PowerPoint presentation for product 8B11D003.
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| Spartan Plastics - Teaching Note |
| 作者姓名：Narendar Sumukadas |
| 商品類型： | 商品編號：8A97D12 |
| 出版日期：1998/06/01 | 內容長度：6 頁 |
Teaching note for product 9A97D012.
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| Spartan Plastics |
| 作者姓名：Chris J. Piper; Narendar Sumukadas |
| 商品類型：Case (Field) | 商品編號：9A97D012 |
| 出版日期：1997/03/12 | 內容長度：15 頁 |
The vice-president Operations of Spartan Plastics, is facing a trade-off. As an avid proponent of the Toyota production system, just in time manufacturing (JIT), ISO 9001, and continuous improvement, he has reduced setup times, batch sizes, and throughput times. On the other hand, the scrap rate has shot up. This case would be appropriate for use in a production and operations course, to introduce students to the concepts of JIT and world class m .....more
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