ResuNavi was a startup founded in Vancouver, Canada, that aimed to create a more efficient, equitable, and accessible job application system by using artificial intelligence (AI) to tailor jobseekers’ resumes to their ideal roles. The company faced challenges and strategic dilemmas including a volatile market, scaling impact while managing growth, balancing specialization and broad applicability, addressing privacy concerns, and differentiating itself .....more

Teaching note for product W37562.

Teaching note for products W35261 and W35263.

Supplement for product W35261.

Soulpepper Theatre Company (Soulpepper) underwent a significant transformation under the leadership of its new co-leaders. The co-leaders not only navigated the aftermath of a crisis in 2018 that saw the immediate resignation of a well-known artistic director accused of sexual harassment but also steered the company towards a bright future aligned with an ambitious five-year strategic plan. The plan, endorsed by the board of directors, was a crucial .....more

Teaching note for product W34896.

Amid the global shift towards remote working, Brad Merchant of Triovest uses a systems thinking approach to examine the evolving dynamics of office spaces. As corporations debate remote work, the demand for physical offices is in question. Triovest, a Canadian commercial real estate firm, is strategizing with a working investment thesis, "The Future of the Office." This approach involves buying undervalued office properties, modernizing .....more

In January 2014, the chief executive officer of AutoTherm, a small smart-thermostat design company located in Toronto, Canada, was considering the company’s future in light of the uncertainties and fast changing dynamics of the industry. As an incumbent and small engineering firm, AutoTherm’s plans to sell its first product, B133, through partnership with a large electronics company had not been quite successful. Given the dire state of the company’s .....more

Teaching note for product 9B14M097.