Often organizations need to apologize for a situation caused by a poor decision or by the actions of one of their employees. There are also times when individuals need to make a public apology about something they have said or done. This case gives students an opportunity to put themselves in the place of Lara Spencer, co-host of Good Morning America, apologizing for comments she made in 2019 about the United Kingdom's Prince George and his grade .....more

Teaching note for product W34157.