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McDonald's and the McCafe Coffee Initiative
作者姓名:Pratima Bansal; Lindsay Sgro
商品類型:Case (Field)商品編號:9B04M008
出版日期:2004/01/15內容長度:9 頁

While McDonald's breakfast and snack sales have been increasing, they have not kept pace with industry growth. The primary barrier to this sales growth in the Canadian market, according to a franchise owner, is the quality of the coffee. McDonald's in Canada has been attempting to build its coffee brand equity for many years. They had switched to the Higgins and Burke coffee but had little success changing customers' negative perceptions. .....more