Teaching note for product 9B01C035.

Helped the Aged Canada, a non-profit organization, has hired Kate Archer to manage their prosthetic clinic in Haiti. After her arrival in Haiti she learns that its key employee does not meet her performance expectations. Communicating with the employee, a deaf-mute, however, was very difficult and required the use of another employee as translator. She must communicate her performance expectations to the employee. The supplement to this case, Kate .....more

Kate Archer is managing a small clinic for a non-profit agency. One of her employees is not meeting her performance expectations, and she decides to ask the employee to sign a contract outlining her performance expectations. However, she is not certain the employee understands the contract. This case supplements Kate Archer in Haiti (A), product 9B01C035.