This case explores the complexities and challenges that can arise when evaluating a job offer that involves a potential conflict between an individual’s passions and their professional prospects and personal relationships. In January 2023, Stephanie MacLean, a recent business school graduate, faced a challenging career decision. She had received a job offer from Hockey Canada’s Public Relations (PR) division for what she had initially regarded as .....more

Teaching note for product W37000.

This case has been written for use in undergraduate- and graduate-level modules pertaining to equity, diversity, and inclusion efforts. Particularly, it can be introduced in organizational behaviour, leadership, and communication courses. It is recommended that this case be taught early in the course or program.<br><br>This case involves international students’ experiences while studying at Canadian universities. The case is written to .....more

Teaching note for product W33448.

Teaching note for product W27660.

Intolerance and discrimination against LGBTQ+ identifying individuals are widespread in the workplace and in academic institutions. This case explores the consequences of intolerance and offers participants an opportunity to consider and practice how individuals can use inclusive language and mindful communication strategies to deal with episodes of intolerance. Learning how to break the silence when faced with taboo or challenging topics enables .....more

Jeff Henry, owner of and creative visionary behind Schlitterbahn Waterparks & Resorts, created one of the most sought-after water park companies in the United States. He was confident in his ability to create the best attractions and dominate the industry with his unique inventions. Then, at his facility in Kansas City, Kansas, a fatal accident took place after the construction and design of the Verru?ckt, a waterslide Henry hoped would set new .....more

This note introduces a leadership communication competencies framework as part of the embodying executive presence model. The model can be leveraged in the education and development of leaders seeking to improve their skills associated with having impact and influence, enhancing their persuasive capabilities, and their ability to inspire others.

The Case describes how Penny Wise, the newly appointed managing director of 3M Canada, drew on her personal leadership style, experience and character to keep the Canadian organization strategically relevant through a significant restructuring and the COVID-19 pandemic.

Teaching note for product W25534.