| Sparkle-Clean's Sweeping Success: Overcoming Quality Challenges in Institutional Housekeeping - Teaching Note |
| 作者姓名：Jitendra R. Sharma, Surajit Bag |
| 商品類型： | 商品編號：W37612 |
| 出版日期：2024/09/30 | 內容長度：13 頁 |
Teaching note for product W37611.
|
| Sparkle-Clean's Sweeping Success: Overcoming Quality Challenges in Institutional Housekeeping |
| 作者姓名：Jitendra R. Sharma, Surajit Bag |
| 商品類型：Case (Field) | 商品編號：W37611 |
| 出版日期：2024/09/30 | 內容長度：6 頁 |
Sparkle-Clean Institutional Housekeeping (Sparkle-Clean), which serviced the Taradevi Institute of Science, Commerce and Arts (TISCA), suffered a drop in performance ratings following numerous complaints about its subpar housekeeping services at TISCA. This was a concerning trend, as Sparkle-Clean had been a reputable brand in the competitive market, providing a high level of interior cleaning services. Such quality challenges and the threat these .....more
|