The Canadian Imperial Bank of Commerce (CIBC) is one of the 10 largest full-service financial institutions in North America. Its human resources department wanted to reinvent HR service delivery and increase automation and self-service operations. A number of options were being considered, including continuing with the status quo while undertaking patchwork operations, developing new HR capabilities in-house, outsourcing the development of HR capabilities, .....more

The Canadian Imperial Bank of Commerce was the first major financial institution in Canada and among the first in North America to team up with an external supplier to manage its human resource operations and technology services. As such, the company required a carefully structured contract that included the necessary requirements and at the same time left room for flexibility and change. This is a supplement to CIBC Human Resources (A), product .....more

The vice chairman of CIBC World Markets Inc. was pondering potential strategies to undertake in the wake of Torstar Corporation's surprising unsolicited offer to acquire Sun Media Corporation. He and his team now had the challenge of assessing and evaluating Torstar's unsolicited bid for Sun Media, and advising Sun Media's board of directors regarding potential value-maximizing alternatives.