Technology is advancing at a rapid rate, changing various aspects of our everyday lives. Businesses and governments are trying to adapt to this change by embracing positive aspects, while remaining attentive to negative aspects. This note focuses on technologies such as artificial intelligence, machine learning, and big data, considering the ethical issues that these technologies create within our society and also how these ethical issues are being .....more

Survival analysis refers to a collection of statistical techniques used to analyze the occurrence and expected timing of events. Survival analysis can provide not only the probability of an event of interest occurring, but also the time at which the event is likely to occur. A particularly useful application of survival analysis is in the area of "customer churn"—the loss of clients or customers—which is a major concern in many industries. .....more

Teaching note for product 9B16E006.

Excel spreadsheet for students.

Spreadsheet to accompany product 9B16E029.

Teaching note for product 9B16E029.

In November 2014, the founder and chief executive officer of HomeZilla, in Toronto, Canada, was considering how to provide value-added services to his business. One of the company’s main services was to work with real estate agents to provide web listings to attract home shoppers. Many Internet companies were analyzing web-browsing data in an effort to better understand user behaviour and thus improve their business. Inspired by this trend, the founder .....more

Teaching note for product 9B15E014.

Spreadsheet to accompany product 9B16E010.

Spreadsheet to accompany product 9B16E011.