Designing Scotiabank’s Project Fusion: New Branch Onboarding Technologies |
作者姓名:Darren Meister, Pamela Ho |
商品類型:Case (Field) | 商品編號:W25248 |
出版日期:2021/10/09 | 內容長度:12 頁 |
In February 2019, the associate product owner of the Branch Rapid Labs at the Bank of Nova Scotia (Scotiabank) was asked to provide his knowledge and expertise to develop the final iteration of a new customer onboarding process. The new model developed for Scotiabank, one of Canada’s Big Six banks, was named Project Fusion. Working closely with cross-functional teams, the associate product manager was advising his product team on how to best proceed .....more
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Designing Scotiabank’s Project Fusion: New Branch Onboarding Technologies - Teaching Note |
作者姓名:Darren Meister, Pamela Ho |
商品類型: | 商品編號:W25249 |
出版日期:2021/10/09 | 內容長度:6 頁 |
Teaching note for product W25248.
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