The majority owner and general manager of City Furniture and Mattress (CFM) needed to make several decisions that would determine the company’s strategy. CFM had continued to grow in terms of sales, but the general manager and his father, also an owner and manager at CFM, were concerned with profitability and the increasing competition from local and big-box stores. The general manager looked at several options including capital investment, expanding .....more

The majority owner and general manager of City Furniture and Mattress (CFM), needed to make several decisions that would determine the company’s strategy. CFM had continued to grow in terms of sales, but the general manager and his father, also an owner and manager at CFM, were concerned with profitability and the increasing competition from local and big-box stores. The general manager looked at several options including capital investment, expanding .....more

The majority owner and general manager of City Furniture and Mattress (CFM), was concerned about the difficulties facing the company. His decision to pursue vertical integration and the manufacturing of some domestic products did not seem to be working as planned. In addition, he faced a legal battle with the building owner of the Pickering location. The future of CFM was at stake. The general manager wondered if they should close some locations .....more