| Managing Customer Relationships in offshore Outsourcing: B2Bcs, an Israeli Consulting Firm - Teaching Note |
| 作者姓名：Arup Kumar Das; Sangeeta Shah Bharadwaj; Kate M. Kaiser |
| 商品類型： | 商品編號：8B11E024 |
| 出版日期：2011/06/22 | 內容長度：9 頁 |
Teaching note for product 9B11E024.
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| Managing Customer Relationships in Offshore Outsourcing: B2Bcs, an Israeli Consulting Firm |
| 作者姓名：Arup Kumar Das; Sangeeta Shah Bharadwaj; Kate M. Kaiser |
| 商品類型：Case (Field) | 商品編號：9B11E024 |
| 出版日期：2011/06/22 | 內容長度：10 頁 |
This case examines an Israeli firm, B2Bcs, which provides end-to-end services in establishing offshore project development teams and helping firms in their decisions to outsource projects offshore. An interesting aspect of B2Bcs’s work involves cross-cultural partnering, and interfacing Israel-based client organizations with service provider organizations in India and Eastern Europe. However, the recent economic downturn has made B2Bcs’s customers .....more
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