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Jamie's Market: Challenges Hiring and Onboarding Temporary Workers

Atul Teckchandani; Trey Alvarez; Huiling Chen; Nicole Chen; Andrew Davidas; Kevin Le; Edrees Shalemi;

商品編號:9B21C009
出版日期:
再版日期:2021/03/19
商品來源:
商品主題:
商品類型:
涵蓋議題:recruitment;structured interviews;socialization;job analysis;job specification;selection;onboarding
難易度:4 - Undergraduate/MBA
內容長度:
地域:United States
產業:Retail Trade;
事件年度:2020

In 2020, the flagship location of Jamie's Market, a specialty supermarket retailer in California, struggled to hire enough temporary workers to meet the increased staffing demand resulting from the COVID-19 pandemic. The new assistant manager, who had been recently transferred to the company's flagship store, was tasked with figuring out what had gone wrong and recommending changes to ensure that the store would have enough qualified workers for the remainder of the pandemic (or until store sales returned to pre-pandemic levels, whichever occurred first). The assistant manager looked into the company’s hiring and socialization processes, spoke with both temporary and permanent workers, and identified at least two reasons for the challenges in hiring temporary workers: insufficient advertising of the job listing for temporary workers, and little or no effort to socialize temporary workers once they were hired. Based on these conclusions, what changes should the assistant manager recommend when hiring the next group of temporary employees?

教學手冊:8B21C009;
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