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Battling Bias(9B17TE01)
Knud B. Jensen; Erik Jensen;

Decision-making is one of the few variables that crosses all business functions, affects all companies, and leads to success or failure wherever it is used. However, decision-making is not a science: it’s highly subjective and susceptible to cognitive biases. In an organization, cognitive bias works on individual and group levels, influencing decision-making and outcomes. The results are often errors or bad choices, such as Lehman Brothers’s excessive .....more

Let’s Get Digitally Physical(9B17TE02)
Omar Abbosh; Paul F. Nunes; Vedrana Savic;

For many companies, peak condition is sustained through digital fitness—an ability to invest in and innovate using digital technologies. However, Accenture research has found that many companies are not actively building their digital muscles, even when they are in a strong financial position. When we examined the financial and digital performance of over 300 global companies, we found one category of business that was surprisingly strong on financial .....more

Analyzing Alibaba’s Magic(9B17TE03)
Jae C. Jung; Yasheng Chen;

Can innovations come from China? Some influential people don’t think so. Today, of course, Alibaba is the Chinese innovator that clearly stands out. This paper argues that Alibaba’s impressive rise as a leading innovator on the world stage was driven in no small way by the institutional voids that challenge other firms in the same business environment. Alibaba not only thrived in an institutional void, it was a filler of institutional voids. Alibaba’s .....more

A Digital Quick-Start Guide(9B17TE04)
Stijn Viaene;

In the digital space, what is the next big thing? Nobody knows. Nevertheless, today’s companies are under pressure to discover it. But chasing the digital holy grail can jeopardize management’s focus on what’s really important—digital transformation. One can read many books on how companies can accelerate digital transformation. But before you start planning, you should make one simple commitment: build digital into every project. Every opportunity .....more

The Generation Illusion(9B17TE05)
Barry Pokroy;

Rather than giving credence to generational stereotypes that pit, for example, Baby Boomers against Millennials, effective leaders must focus on growing a strong relationship culture within their organization. Understanding and exploring individual personalities helps to grow and nurture human connection, as opposed to ascribing generic characteristics to people based on their date of birth. It’s easy to follow the path of generational stereotypes—not .....more

A Beautiful Competitive Mind(9B17TE06)
Andreas Souvaliotis;

Autistic entrepreneur Andreas Souvaliotis, author of Misfit, explains why conformist corporations should embrace neurodiversity as a powerful driver of competitive advantage.

Harnessing Collective Wisdom(9B17TE07)
Shay Hershkovitz; Alina Shkolnikov;

Expert crowdsourcing isn’t easy to get right because the success of a virtual community of practice is fully dependent on fulfilling the crowd’s wants and needs.

Coming Soon: The Conscious Store(9B17TE08)
Sam Cinquegrani;

Physical retailers of the future will deploy technology to achieve mass customization one customer at a time.

A Recipe for Good Governance(9B17TE09)
David Dunlop; Stephen Brown Okruhlik; Kailey Sutton;

The trials and tribulations of Dare Foods, along with its well-drafted shareholders’ agreement, show how good corporate governance reinforces the ability of courts to defer to directors’ business judgment.

Driving Canadian Innovation(9B17TD01)
John S. McCallum;

If Ottawa really wants to boost the Canadian econony through innovation, then the focus needs to be on boosting incentives.

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