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South West Health Centre: Improving Patient Flow in the Intensive Care Unit

Rasha Kashef; Felipe Rodrigues;

商品編號:9B19E007
出版日期:2019/05/23
再版日期:2019/05/23
商品來源:Ivey
商品主題:Management Science
商品類型:Case (Gen Exp)
涵蓋議題:queuing theory;discrete simulation
難易度:4 - Undergraduate/MBA
內容長度:140 頁
地域:Canada
產業:Health Care Services;
事件年度:2018

Hospitals frequently deal with congestion and blockage that affects patient flow and increased costs. In 2018, at University Hospital, part of South West Health Centre, patient flow in the medical surgical intensive care unit seemed to be highly susceptible to congestion, and this was creating ripple effects throughout the hospital and leading to increased costs. The complexity of patient flow presented an opportunity to build a discrete-event simulation model to provide insights regarding the patient flow, costs, and opportunities for improvement. But how could the hospital’s management use a simulation model of patient flow to determine alternatives to optimize both patient flow and costs?

教學手冊:8B19E007;
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