This case focuses on the supply chain strategy of Walmart. Set in 2019, it provides a detailed description of the company’s supply chain network and capabilities. Data in the case allows students to compare Walmart’s source of competitiveness with those of other retailers—both online including Amazon.com and traditional brick–and-mortar retailers, such as Target—to develop insights into the management of a large, complex, global supply chain network. As competition between Walmart and its online and offline competitors heated up, a key challenge for the company’s president and chief executive officer was deciding what changes made to Walmart’s expanding supply chain would best support its strategic objectives. What supply chain capabilities would Walmart need as its business model continued to evolve?
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