Re-engineering Business Processes
商品編號：9A94D021
出版日期：1995/09/01
再版日期：2002/02/26
商品來源：Ivey
商品主題：Operations Management
商品類型：Case
涵蓋議題：Reorganization;Operations Management;Process Analysis;Information Systems
難易度：4 - Undergraduate/MBA
內容長度：27 頁
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In new, fast paced, highly competitive industries, companies are faced with the decision of either radically changing how business is done or surrendering market share and profits to more aggressive competitors. Exhaustive business processes with excessive checks and balances, once needed to ensure order and control within the corporation, are now preventing companies from seizing new opportunities and growing. This gives students an opportunity to analyze business processes, with a goal of developing radical new processes to complete the same objectives. As members of a group, students examine the critical processes of an industry (pharmaceutical, retail sales, colour TV manufacturing or airlines) and then prepare a re-engineered process model for this industry. The teams are then given the opportunity to present and defend their new processes, highlighting their potential benefits and drawbacks.
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