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Steak ’n Shake: Long-Term Consequences of Price Discounting

Fabrizio Di Muro

商品編號:W27004
出版日期:2022/04/26
再版日期:
商品來源:
商品主題:Marketing
商品類型:Case (Pub Mat)
涵蓋議題:price discounting;reference price;range theory;price quality relationship
難易度:4 - Undergraduate/MBA
內容長度:12 頁
地域:United States
產業:Accommodation & Food Services
事件年度:2021

Steak ’n Shake, one of America’s oldest and most iconic fast-food chains, was founded in Normal, Illinois, in 1934. When Biglari Holdings assumed control of Steak ’n Shake in August 2008, the company was struggling and incurring losses of approximately US$100,000 per day. To turn the company around, the new owner implemented an aggressive pricing-discount strategy marketed as “4 under $4” that offered any of four different meals for under $4. The strategy worked. Steak ’n Shake went on to post seven consecutive years of same-store sales increases. However, in 2016, sales began to drop, and the company posted five consecutive years of declining store sales. The price-discounting strategy may have been critical in reversing the company’s fortunes, but had it also led to Steak ’n Shake’s current issues? Should Biglari Holdings consider raising prices of menu items? Would customers accept paying higher prices after being accustomed to Steak ’n Shake’s traditionally low pricing strategy?

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