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Lincoln Diner (B)

Janice Foley; John Melnyk

商品編號:9B03C033
出版日期:2003/11/28
再版日期:
商品來源:Ivey
商品主題:Human Resource Management
商品類型:Supplement
涵蓋議題:Employee Termination;Management Behaviour;Labour Unions;Grievance Procedure
難易度:4 - Undergraduate/MBA
內容長度:10 頁
地域:Canada
產業:Eating and Drinking Places
事件年度:

This supplement to Lincoln Diner (A), product 9B03C032, covers Rachel Turner's decision to grieve her suspension and eventual dismissal by the Lincoln Diner restaurant chain, and the complete failure of both the company and the employees' staff association to address her formal grievances about her treatment. As this process is unfolding, Rachel's boyfriend continues to work as computer operations manager in the Lincoln Diner head office, but finds he is treated differently by his fellow managers. The case culminates with Rachel's deliberations about whether or not to file a complaint with the labor board. The supplement (C) and (D) cases, product numbers 9B03C034 and 9B03C035 follow the matter through another decision point to its resolution.

教學手冊:8B03C32
補充材料: