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Tepperman's Home Furnishings (A)

Ann C. Frost; Lyn Purdy; Jessica Frisch

商品編號:9B03C028
出版日期:2003/11/05
再版日期:2009/10/17
商品來源:Ivey
商品主題:Human Resource Management
商品類型:Case (Field)
涵蓋議題:Employee Relations;Organizational Behaviour;Labour Unions;Crisis Management
難易度:1 - Introductory
內容長度:8 頁
地域:Canada
產業:Furniture; Home and Equipment Stores
事件年度:2001

The unionized warehouse employees at Tepperman's Home Furnishings, a large furniture retailer, had been on strike for more than three weeks. Tepperman's, a family-owned and operated business, had a reputation for commitment to its employees and the community. Since the strike began, store sales were declining and picketers were causing difficulties for customers and other employees. Management needed to make some fast strategic decisions in order to manage the crisis situation. The supplement Tepperman's Home Furnishings (B), product 9B03C029, looks at the situation two months after the strike.

教學手冊:8B03C28
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