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Banff Aspen Lodge: Staffing for Success

Laurie Busuttil; Susan Van Weelden;

商品編號:9B19C015
出版日期:2019/05/23
再版日期:2019/05/23
商品來源:Ivey
商品主題:International Business; Organizational Behaviour/Leadership
商品類型:Case (Field)
涵蓋議題:human resource management;recruiting;selecting;HR planning
難易度:4 - Undergraduate/MBA
內容長度:18 頁
地域:Canada
產業:Accommodation & Food Services;
事件年度:2018

In July 2018, the general manager of the Banff Aspen Lodge in Alberta, Canada, needed to fill two vacancies at the Front Desk. He faced several challenges because of a tight labour market and the never-ending cycle of staff turnover in the hospitality sector, especially in a resort town. Although the general manager was confident that the hotel had many good human resource management practices, he wondered whether he could apply a more systematic long-term approach to human resource planning, recruitment, and selection. Was it time to review the company’s overall approach to human resource management?

教學手冊:8B19C015;
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