Old Mutual Limited: Leading Culture Change
商品編號：9B20C016
出版日期：2020/03/30
再版日期：2020/03/30
商品來源：Ivey
商品主題：International Business; Organizational Behaviour/Leadership
商品類型：Case (Field)
涵蓋議題：female leadership;culture change;unbundling;Africa
難易度：5 - MBA/Postgraduate
內容長度：11 頁
地域：South Africa
產業：Finance and Insurance;
事件年度：2018
Karabo Morule is the managing director of Old Mutual Ltd. Personal Finance in South Africa. In June 26, 2018, she is leading a team through the company’s process of organizational change. The dilemma she faces is how to retain the heritage of a shared values-based culture, while also modernizing and strengthening it to express a new customer-led approach with the focal point in Africa. Old Mutual Ltd. is the largest financial services provider in Africa, and it is attempting to retain certain aspects of its culture, such as its core values of respect, integrity, and accountability, while changing other aspects of its culture to include being a champion of the customer, the power of diversity and inclusion, and trust, all amidst the major transition of its primary listing on the Johannesburg Stock Exchange as a Pan-African organization. The case documents the organizational change process, demonstrating culture and women in leadership as critical levers of a successful change process.
教學手冊：8B20C016;
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