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Lajpal Tea: Black Gold at Stake-Supplier Selection

Alison Konrad; Abdul Rehman Shaikh; Asad Ali Qazi;

商品編號:9B19D020
出版日期:2019/09/23
再版日期:2019/09/23
商品來源:Ivey
商品主題:Operations Management
商品類型:Case (Gen Exp)
涵蓋議題:sourcing;supplier relationship management;vendor management
難易度:4 - Undergraduate/MBA
內容長度:7 頁
地域:India; Pakistan
產業:Manufacturing;
事件年度:2014

In September 2014, the national logistics manager at Lajpal Tea Pvt. Limited (Lajpal Tea), a leading tea brand in Pakistan, received notice that one of his key logistics service providers would soon terminate his service contract for transportation services. This contractor had been associated with Lajpal Tea since the company originated; however, due to payment delays and non-responsive behaviour from the logistics team, he decided to terminate his services and provided three months’ notice as per the terms and conditions of his contract. The transport company’s business was strong: the owner had many local contacts, geopolitical influence, and a good understanding of the local market. However, his trucks were old fashioned and were not equipped with the latest technology, such as global positioning system tracking. Lajpal Tea, a leading organization with plans for expansion, had to decide what to do now. Should the logistics manager negotiate with the existing contractor or find an alternate transporter from among the other available options?

教學手冊:8B19D020;
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