Ergonomica Consulting and Solltram Hotels: An Ethical Dilemma
商品編號：9B17M153
出版日期：2017/10/20
再版日期：2018/08/16
商品來源：Ivey
商品主題：Entrepreneurship; General Management/Strategy
商品類型：Case (Gen Exp)
涵蓋議題：management consulting;client relationship;ethics
難易度：4 - Undergraduate/MBA
內容長度：14 頁
地域：United States
產業：Professional; Scientific; and Technical Services;
事件年度：2017
A senior manager at Ergonomica Consulting was under pressure to demonstrate to her client Solltram Hotels that the hotel's investment in LED lighting would provide a payback. Winning the client's buy-in would lead to an extension of the contract with the client, development of a new specialist practice area within Ergonomica Consulting, improvement of the manager’s chances of promotion, and the cementing of her reputation. However, at a critical moment, the manager discovered that a previously hidden error in her main spreadsheet, which contained over two million data points, had resulted in her overestimating the cost savings for the client. Should she conceal the mistake and win the important contract, improving her chances of promotion? Or should she own up to the mistake and risk losing the account, her promotion, and her reputation?
教學手冊：8B17M153;
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