TwinHills was a proposed community development project by a private land developer in Calgary, Canada. The developer's utopian vision was to create a community that met a “five bottom line” model of economic, social, environmental, technological, and spiritual components. This vision was not necessarily shared by the agencies involved in the development approval process, including those in city council. The landowner identified social return on investment (SROI) as a possible tool to use to demonstrate the value of the community and expedite approvals. Two students took on the task of researching SROI and recommending specific applications for the TwinHills project. However, they encountered problems that complicated the decision process. What recommendations should the students make regarding the use of SROI for this project? They would have to use skills including cost-benefit and stakeholder analysis, while absorbing and applying the new concept of SROI to suggest the most appropriate course of action.
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