British Airways took a strictly secular approach to religion in the workplace, banning any outward symbols of faith. This policy extended to the wearing of jewellery with religious symbolism. One employee who originally complied with the ban protested after she found out that the company had made accommodations to other faiths, such as allowing Sikhs to wear turbans. She then decided to wear a cross pendant in protest of the company’s perceived discriminatory policies. When British Airways disciplined the employee, it caused a public backlash by religious leaders and public supporters of the employee. The backlash against British Airways meant that even a favourable ruling by the employment tribunal would have negative consequences for the company’s public image.
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