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Family Drug Mart (A)

Kevin R. Higgins; Richard H. Mimick

商品編號:9A89J002
出版日期:1989/01/01
再版日期:2000/07/20
商品來源:Ivey
商品主題:Human Resource Management
商品類型:Case
涵蓋議題:Interpersonal Relations;Human Resources Management;Employee Attitude;Communications
難易度:2 - Intro/Undergraduate
內容長度:4 頁
地域:Canada
產業:Miscellaneous Retail
事件年度:1989

A district manager of a retail drug store chain wonders what action he should take to take address insubordination. He feels that a store manager has acted in an insubordinate fashion towards him. The conflict arose over a recent customer complaint.

教學手冊:8A89J02
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