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Fedore Cooperative: Effective Conflict Resolution and Decision Making

Claudia Sanchez Bajo; Jamie Campbell; Kaye Grant; Nora Russell;

商品編號:9B17C026
出版日期:2017/07/20
再版日期:2017/07/20
商品來源:Ivey
商品主題:Entrepreneurship; Organizational Behaviour/Leadership
商品類型:Case (Gen Exp)
涵蓋議題:mediation;diversification;cooperatives
難易度:4 - Undergraduate/MBA
內容長度:12 頁
地域:Canada
產業:Retail Trade;
事件年度:2009

In December 2009, Fedore Cooperative (Fedore), a worker cooperative in a major city in Western Canada, was at a critical juncture. A general meeting comprising all members had been convened to resolve conflicts that had been brewing for some time and threatening the survival of the business. The members were inspired by the ideals of participation and equality, and had always made decisions based on consensus. Unfortunately, they had become deeply split over the poor financial performance of the business. There was a fundamental disagreement between two influential members about how to solve their problem. The situation had stalled their cooperative decision-making process, and Fedore’s future was at risk. The question was how to present the issues so that Fedore’s members could come to a consensus about how to work their way through the problem and find a solution.

教學手冊:8B17C026;
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