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WaterCo Customer Information and Billing System (A)

Michael Parent;

商品編號:9B16E003
出版日期:2016/03/21
再版日期:2020/07/07
商品來源:
商品主題:International Business; Information Systems
商品類型:Case (Pub Mat)
涵蓋議題:Project management;information systems;government and business;board of directors
難易度:5 - MBA/Postgraduate
內容長度:3 頁
地域:
產業:Utilities;
事件年度:

WaterCo's new customer information and billing system (CIBS), its largest information technology (IT) project ever, was over-budget and very late, with no end in sight. In the (A) case, the board of directors must decide what action to take with regards to management's actions, and regarding the project contractor. The (B) case, 9B16E004, outlines what happened afterwards. The cases span a 10-year period from inception to litigation. The case is useful as a tool to explore governance issues at the board and senior management levels as they pertain to enterprise risk management and IT risk.

教學手冊:8B16E003;
補充材料: