At a Jilltronics Systems board meeting in 2015, the chief executive officer (CEO) indicated an interest in reviewing the firm’s supply chain strategy in light of increasing product and service demand. Jilltronics, a regional player in the U.S. home security market with sales approaching $100 million annually, had experienced significant growth in both the new housing and retrofit markets. The CEO expressed his desire to take a more analytical approach in developing the supply chain strategy that might include expanding the number of vendors. He reported to the board that this initiative could pose some risks due to the challenges associated with managing multiple suppliers. The board meeting concluded with the CEO tasking the chief analytics officer with developing a vendor selection assessment plan and reporting her findings at the next board meeting.
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