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Recruitment at China Sunwah Bank: Guanxi versus Talent

Stephen Grainger;

商品編號:9B14C010
出版日期:2014/05/23
再版日期:2014/05/21
商品來源:Ivey
商品主題:Entrepreneurship; International Business; Organizational Behaviour/Leadership
商品類型:Case (Field)
涵蓋議題:Guanxi versus merit;recruitment;Chinese banking;human resource management;China
難易度:4 - Undergraduate/MBA
內容長度:5 頁
地域:China
產業:Finance and Insurance;
事件年度:2013

The human resources department at China Sunwah Bank had to decide on 22 new appointments — only 12 of which were officially advertised — to Sunwah Bank’s 28 branches. More than 4,000 applications had been received and the final list of candidates based on merit had been reduced to 48. The department members had spent many hours reading applications and conducting interviews; however, some members had been coping with specific endorsements for certain applicants from government officials, friends, former teachers and bank managers in a system known as “guanxi,” which was based on a reciprocal exchange of favours that bound individuals together. The challenge was how to choose the most qualified and talented recruits for the new positions at Sunwah Bank, keeping in mind the guanxi-based requests for favours from important stakeholders and friends — including some who had granted significant favours to Sunwah Bank executives in the past. The choice would require sensitivity and cultural awareness. Who would the department hire and why?

教學手冊:8B14C010
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